Frequently Asked Questions
When will subscribers receive boxes?
Desk Stash ships every three months on or about the 15th of April, July, October and January. Subscribers can expect to receive their boxes 3-5 days after shipping. Desk Stash will send an email to subscribers notifying them when boxes have shipped.
How many items will I receive in each box?
Each Desk Stash box will include 5-7 unique, curated office and desk supplies.
When will my first box arrive?
Your first box will ship immediately after you subscribe. New subscribers will receive our brilliant inaugural box in April 2020.
How much does Desk Stash charge for shipping?
Shipping is free to all US and Puerto Rico addresses.
Does Desk Stash ship internationally?
We currently only ship to US and Puerto Rico addresses.
What is Desk Stash's return policy?
Sorry, but we do not offer refunds on boxes that have already shipped. Desk Stash is a surprise box of curated items, so if you don’t like the box contents, then that is the perfect opportunity to gift some of the items to your friends and colleagues.
What if any items arrived damaged?
If any items arrive damaged, you may return it and we will send you a new item or credit your account. To request a refund, please contact us at firstname.lastname@example.org.
How do I pause or cancel my subscription?
If you would like to pause or cancel your subscription, please email us at email@example.com.